> For the complete documentation index, see [llms.txt](https://docs.synteq.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.synteq.com/virtualization-platform/server-management/resetting-the-root-password.md).

# Resetting the root password

### Limitations

This guide only works for servers where our pre-made templates were used during the installation and none of the cloud-init files were tampered with after the installation. For any self-installs, you need to have installed `qemu-guest-agent` beforehand for this guide to work.

On Debian-Based OS, you may install it by running the following command as root if you still have access to your server:

```
$ apt install qemu-guest-agent
```

### 1. Resetting the password

Start by logging into our VPS Control Panel and clicking on the `Manage` button for the server that you would like to open the VNC Console for.

<figure><img src="/files/bfDMlRCCUWk7Bbdk0E9V" alt=""><figcaption></figcaption></figure>

### 2. Enable the VNC Console

Go to the `Options` \[1] tab, and click on `Password` \[2] then `Reset Password` \[3]

<figure><img src="/files/esrY8ZuctyagY2pFf1lB" alt=""><figcaption></figcaption></figure>

Select the User from the dropdown \[1] and click `Reset` \[2]

<figure><img src="/files/qu08Kg9FYTyKOhLLPPux" alt=""><figcaption></figcaption></figure>

Now, You will get an email on your registered email address containing your password.&#x20;

<figure><img src="/files/OujnLVsDu9rxzlnm4UTC" alt=""><figcaption></figcaption></figure>

You can use the new password to login to your server now.


---

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